Mooslover Refund Policy
We accept order cancellation before order is shipped. If the order is cancelled successfully, you will get a full refund. A credit will automatically be applied to your credit card or original payment method within 1-3 business days.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.